Privacy Policy
This privacy policy explains how Jody Greig Magician ("we", "us", "our") collects, uses, stores, and protects your personal data when you use this website or contact us about our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: Jody Greig Magician
Email: info@jodymagician.com
Phone: 07414 112 577
1. Information We Collect
We collect personal data that you voluntarily provide when you contact us via our enquiry form, email, or telephone. This may include:
- Your name
- Email address
- Phone number
- Event date and details
- Venue or location information
- Any other information you choose to include in your message
We do not collect sensitive personal data, financial information, or data from children.
2. How We Use Your Information
We use your personal data solely for the purpose of:
- Responding to your booking enquiry
- Discussing your event requirements
- Providing a quote for our services
- Managing confirmed bookings and event logistics
- Following up on enquiries where appropriate
We will never sell, rent, or share your personal data with third parties for marketing purposes. Your data is not used for automated decision-making or profiling.
3. Data Storage and Third-Party Processors
Enquiry data submitted through our contact form is processed and stored using AWESUM®, a customer relationship management (CRM) platform. AWESUM® acts as a data processor on our behalf and processes your data in accordance with their own privacy policy and data processing agreement.
We take reasonable steps to ensure that any third-party processors we use provide sufficient guarantees regarding the security and proper handling of your personal data.
4. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected:
- Enquiries that do not proceed to a booking: deleted within 12 months of the last contact
- Confirmed bookings: retained for up to 6 years after the event date for legitimate business and legal purposes (e.g. tax records, insurance claims)
You may request earlier deletion at any time (see Your Rights below).
5. Your Rights (UK GDPR)
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: you can request a copy of the personal data we hold about you
- Right to rectification: you can ask us to correct any inaccurate or incomplete data
- Right to erasure: you can request that we delete your personal data
- Right to restrict processing: you can ask us to limit how we use your data
- Right to data portability: you can request your data in a structured, commonly used format
- Right to object: you can object to the processing of your data
To exercise any of these rights, please contact us at info@jodymagician.com. We will respond to your request within one month.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
6. Cookies
This website does not use cookies for tracking, analytics, or advertising purposes. If this changes in the future, this policy will be updated and a cookie consent mechanism will be implemented before any cookies are set.
7. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Email: info@jodymagician.com
Phone: 07414 112 577